Machinery Services Australia (MSA)

Parts Sales Trading Terms & Conditions

1.0   Definitions

1.1  “Company” refers to Machinery Services Australia Pty Ltd.
1.2  “Customer” refers to the entity purchasing parts from the Company.
1.3  “Parts” refers to all products sold by the Company, including parts for elevating work platforms, machinery and associated equipment.
1.4  “Order” refers to the Customer’s request for Parts.

2.0   Order Acceptance

2.1  All Orders are subject to acceptance by the Company.
2.2  The Company reserves the right to refuse any Order without providing a reason.

3.0   Pricing

3.1  Prices for Parts are as per the Company’s current price list at the time of Order placement.
3.2  Prices may change without prior notice.
3.3  All prices are exclusive of GST unless otherwise stated.

4.0   Payment Terms

4.1  Payment for Parts must be made in accordance with the agreed payment terms.
4.2  If no payment terms are agreed, payment is COD (account customers: 30 days EOM).
4.3  The Company may charge interest on overdue invoices at 2 % per month.

5.0   Delivery

5.1 Delivery times are estimates and may vary with availability and location.
5.2  The Company is not liable for delay or failure to deliver due to circumstances beyond its control.
5.3  Risk in the Parts passes to the Customer upon delivery.
5.4  Delivery charges apply at the Company’s standard rates unless otherwise agreed.

6.0   Returns and Exchanges

6.1  Parts may be returned within 14 days of delivery subject to the Company’s return policy.
6.2  Returned Parts must be in original packaging and condition.
6.3  The Company may refuse returns or charge a restocking fee of up to 20 % of the purchase price.
6.4  Special-order or custom items are non-returnable.

7.0   Warranty

7.1  Parts are covered by the manufacturer’s warranty.
7.2  The Company’s liability is limited to repair or replacement of faulty Parts or a refund of the purchase price.
7.3  No additional warranties are provided beyond the manufacturer’s warranty.

8.0   Liability

8.1  The Company is not liable for any indirect, consequential or incidental damages arising from the use or inability to use the Parts.
8.2  The Company’s total liability is limited to the cost of the Parts purchased.

9.0   Governing Law

9.1  These terms are governed by and construed in accordance with Australian law.
9.2  Any disputes will be subject to the exclusive jurisdiction of Australian courts.

10.0  Amendments

10.1  The Company may amend these terms and conditions at any time.

11.0  Contact Information

For any queries regarding these terms and conditions, please contact:

Machinery Services Australia Pty Ltd
Phone: 1800 MSA NOW (1800 672 669)
Email:   service@machineryservices.com.au